News archive
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New report calls for simplification of complaints system
March 20, 2014Our conference on NHS Complaints held today covered a range of important changes to the complaints system and suggested good practice. We announced that clear guidance had now been issued to the NHS to investigate complaints notwithstanding legal action. This was as a result of our Judicial Review letter last year. Healthwatch England also announced […]
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What will the new duty of candour mean for me?
March 19, 2014A FREE webinar Wednesday 19th March 2014, 9am – 9:45am For more information click here
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“Cover ups” add insult to injury in Northern Ireland emergency pressures scandal
March 17, 2014We have written to Northern Ireland Health Minister, Edwin Poots, calling for an independent urgent review of patient safety in Northern Ireland and the introduction of a statutory ‘Duty of Candour’. The move comes following unprecedented pressures on the emergency department of the Royal Victoria Hospital Belfast, which have resulted in several potentially avoidable deaths. For Full […]
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Duty of candour review – full duty recommended
March 6, 2014We welcome the recommendation that a full unrestricted Duty of Candour be introduced. If the Government accepts the recommendation it will be a huge step forward for patients’ rights and patient safety. For Full Press Release click here. Recommendation and final review report can be found here
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Report finds CQC ‘blind spot’ re: patient safety alerts
February 14, 2014A new report by AvMA Implementation, Monitoring and Regulation of Patient Safety Alerts has found that Care Quality Commission is failing to take any action over NHS trusts who fail to implement patient safety alerts. Although overall compliance with alerts has improved dramatically since the charity started publishing reports on this, information obtained under the […]