Contact us

Help and advice

Before contacting us, please visit the Help and Advice section of the website. This is usually the quickest way to find the information you need. If you can’t find what you need online you can call our helpline or complete a new client form

We would ask that where possible New Client Forms are completed online to avoid delay and that for the time being if you need to send postal items that they are sent by ordinary delivery or Tracked only.

Please do not post items which need signing for as there may not be anyone at the office to receive and sign for them.

Feedback and complaints

Click here for information on how to leave feedback on our services or to make a complaint about AvMA

Head office

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For office enquiries only. For all enquiries concerning medical accidents, please visit the help and advice section of the website, ring the helpline  or complete a new client form

Enquiries (office enquiries only):

We are not able to any give support or advice on this phone number or email. If you are looking for help following avoidable harm in healthcare, please visit the help and advice section of the website, ring the helpline  or complete a new client form

0208 688 9555 (office enquiries only)

Email us (office enquiries only)