New client form
Before contacting us, please try our self-help guides, which contain clear and straightforward guidance.
If you still need to contact us after reading the self-help guides, please read the following guidance carefully.
To speak to someone about your case
For your case to be considered by us in more detail
If you need more in-depth support, our written advice service may be able to help. A dedicated advisor can work through your case with you, offering expert advice and support. Our small team cannot take on every case, but we will always offer you relevant guidance and advice.
Please note that AvMA is not a firm of solicitors and cannot provide or guarantee legal representation.
Core criteria for written advice cases
Cases where we are unable to assist or advise
Terms and conditions of use of this service
If having read the above guides you would like further assistance, please complete a new client form by submitting a case about ‘an adverse outcome following medical treatment which you or a family member has received’.
Online form
Please note:
Inquests: Do you need help with an inquest or opening an inquest in relation to the death of a loved one? If so, please leave this form and complete our inquest new client form by submitting a case about ‘advice where a family member has died, where the matter has or may be referred to the coroner, and/or where there is or may be an inquest’.
Format of documents: We can only accept attachments which are in the form of PDF or Word files. We do not accept, and will not open files which are photographs of documents or which have links to other documents.
Your papers will be acknowledged within three days and a caseworker will respond to your enquiry within 28 working days of receipt of relevant papers.
AvMA is now a remote working organisation – we would ask therefore that new client forms are completed online.
Please do not post items which need signing for as there may not be anyone at the office to receive and sign for them. Please do not send original copies as AvMA cannot accept responsibility for these.
If you have received help or advice from AvMA please consider leaving us feedback. We value your input.
