Caroline is an experienced senior manager in the field of healthcare regulation and accreditation. She is committed to improving people’s experience of healthcare and believes strongly in the benefits of good regulation.
Through her professional roles she has been able to work directly with healthcare providers, supporting their efforts to improve their services and meet national standards. She is particularly interested in the approach taken to the management of incidents and accidents and ensuring that the lessons learned from these lead to improvements that protect and safeguard patients.
Caroline recently left the Human Tissue Authority, after 11 years service as Head of Regulation responsible for the regulation of post-mortem examinations and mortuary activities. She is now involved in several projects as an independent or lay person, and is a member of the Patient and Lay Group of the Royal College of Surgeons.