AvMA's Vision

We are passionately committed to the NHS and the values that underpin it. We want it to be the best service it can be and with a just culture to match. And when it is not the best, we will not shy away from saying so and campaigning for improvements. This extends to private healthcare, which also serves people we support and assist.

Our vision for what we want to see is simple: People who suffer avoidable medical harm get the support and the outcomes they need. This vision is underpinned by four objectives. Between them, we believe, will transform trust in the NHS and healthcare generally and significantly cut the cost – financial and human – which is incurred annually in settling legal claims as well as dealing with the human costs associated with traumatic medical injuries and death.

Our 2024-29 strategy will guide us to make this vision a reality.  Find out more about our four key objectives and how we plan to deliver them.

 

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Helpline Christmas Hours

Our helpline will close at 3.30 pm on Monday, 23 December, and reopen at 10 am on Thursday, 2 January 2025. In the meantime, you can explore our range of online self-help guides, which may have the information you need.

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